Return Policy

Odonata Care LLC | The Hospice Care Plan: A Path to Comfort

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Effective for customers within the United States.

We want every customer to feel confident and supported in their purchase. Please review the details of our return policy below.

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Countries We Serve

We currently ship and accept returns within the United States only.

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Returns

We offer refunds for both defective and non-defective products.

• Return Method: We do not require returns.

• Restocking Fees: We do not charge any restocking fees.

• Refund Timeline: Refunds are typically processed within 14 business days.

 

Exchanges

We do not offer exchanges at this time. However, if your product arrives damaged, please email a clear photo of the damage to info@thehospicecareplan.com within 14 days of your order date. Upon verification, a replacement will be sent at no additional cost.

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Thank you for trusting Odonata Care LLC.